Chargeback vs Refund: Understanding the Impact on Your Business When dealing with customer disputes, knowing the difference between chargeback vs refund can significantly impact your business operations. A refund is a proactive return of funds issued directly by the merchant, helping preserve customer relationships and prevent escalations. In contrast, a chargeback is initiated by the customer via their bank, often without notifying the merchant, resulting in lost revenue, fees, and potential damage to your processing reputation.... Read more : https://blog-chargerecover.mn.co/posts/understanding-chargeback-vs-refund-what-every-merchant-must-know